ATD CERTIFIED – Preparing the Workforce to Harness AI

Course Introduction

It is very unlikely that humans will be supervised or managed by machines in the near future, yet much of the discussion around AI continues to focus on fears such as whether it will turn against us or replace our jobs. The real risk of AI lies not in the technology itself, but in a workforce that lacks the skills, capabilities, and confidence to use it effectively. AI—particularly generative AI—is only as powerful as our ability to ask the right questions and accurately interpret its outputs. The critical challenge, therefore, is preparing workplaces and workforces to harness AI in ways that significantly enhance productivity. Imagine a future of work where individuals possess the skills and confidence to turn AI and technological change into a competitive advantage, using AI as a powerful digital expert assistant that handles complex and repetitive tasks. This would allow humans to focus on more meaningful, creative, and high-value work—delivering faster results, better outcomes, and greater impact than ever before.

Learning Outcomes

By the end of the course, participants will be able to:

  • It is unlikely that humans will be supervised or managed by machines in the near future.
  • Despite this, significant attention has been placed on concerns such as:
    • Whether artificial intelligence poses a risk to humanity
    • Whether AI will replace human jobs
  • The greater and more immediate risk lies in a workforce that lacks the skills, capabilities, and confidence to effectively harness AI.
  • AI, particularly generative AI, is only as effective as the user’s ability to:
    • Ask the right questions
    • Critically interpret and apply the outputs
  • The core challenge for organizations is preparing both the workplace and the workforce to make optimal use of AI technologies.
  • Effective AI adoption has the potential to significantly enhance human productivity beyond historical levels.
  • With the right skills and mindset, AI can be leveraged as a powerful digital assistant that performs complex, repetitive, and data-intensive tasks.
  • This enables human professionals to focus on higher-value, strategic, and creative work.
  • Organizations that invest in AI capability building can achieve faster decision-making, improved performance, and greater overall contribution from their workforce.
  • The future of work envisions AI as an enabler rather than a replacement for human talent.
  • Workforce readiness and continuous upskilling are critical to turning AI-driven technological change into a competitive advantage.
  • When aligned effectively, AI empowers humans to work faster, smarter, and more effectively than ever before.

Who Should Attend

  • CHRO, CPO & CHCO’s
  • Director, VP & Head of Human Resource
  • Managers & Senior Officers
  • Talent Management/ Recruitment / Compensation & Benefits
  • On & Off boarding/ Employee Relations / Succession Planning
  • Learning & Development/ Performance Management/ Organizational Design
  • Executives and senior managers and/or their direct reports; HR, Finance, Marketing, Supply Chain, Customer Services, IT

Contact us